Fraud

[Fionabr]

I applied for a contract and was declined 02 have been holding my deposit payment for over 72hours nearly a week they are lying staying they cannot cancel this payment when I asked the first time someone said they did they hold this money for there own business gain it’s outrageous

[MI5 · Accepted solution]

@Fionabr 

O2 can't return is as they don't have it.

The money is moved from your bank account to a shadow account pending collection. If not collected, it is returned to your cleared funds.

The timescale for this is based on your own bank policy.