@Fionabr
O2 can't return is as they don't have it.
The money is moved from your bank account to a shadow account pending collection. If not collected, it is returned to your cleared funds.
The timescale for this is based on your own bank policy.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
