Fraud - Petra Akoto

[Petra1]

This number called me claiming to be O2 and I have them a 6 code and the call ended. it dawned on me that this might be fraud 

I need to protect my account 

This was the number - 020 3129 8786 when I call back, it doesn’t ring 

[Bambino · Accepted solution]

@Petra1 Most likely to be a scam call.

Block the number and report it free to 7726.
Don’t ever give out any information or answer questions on a cold call.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[jonsie]

Change your My O2 password immediately

Check recent orders and that your address hasn't been changed @Petra1 

[viridis]

Yeah, unfortunately the 6 digit code is all they need to order goods, change address and mess around with other account options 

As said, change password pronto, and check no orders have been made.