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Flashing screen

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Sue999
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on ‎25-02-2021 16:46

on ‎25-02-2021 16:46

I am having trouble with my iPhone 12, the screen is doing things on its own, mainly the phone icon keeps flashing and randomly things start flashing. I jbe done a soft reset,but issue still remains. Please help
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MI5
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on ‎25-02-2021 17:47

on ‎25-02-2021 17:47

@Sue999 

Contact Apple who can run a remote diagnostic check on it. 

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎25-02-2021 17:47

on ‎25-02-2021 17:47

@Sue999 

Contact Apple who can run a remote diagnostic check on it. 

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎25-02-2021 18:35

on ‎25-02-2021 18:35

It sounds like a rogue app

Have you downloaded anything recently at the time this started happening @Sue999 

Social Media Support ~ O2 Facebook Messenger
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Sue999
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on ‎25-02-2021 21:51

on ‎25-02-2021 21:51

Thank you I will contact them.
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MI5
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on ‎25-02-2021 22:06

on ‎25-02-2021 22:06

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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