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Level 1: Joiner
Posts: 2
Registered: ‎25-01-2014
Accepted Solution

Fitguru

Just received an unexpected charge of £6 to my monthly bill due to Fitguru. They had sent a text asking to sign up to some rubbish. I deleted this text and did NOT activate anything. Is this allowed?

 

Do O2 refund this?

 

 

Anonymous
Posts: 0

Re: Fitguru

Level 1: Joiner
Posts: 2
Registered: ‎25-01-2014

Re: Fitguru

Thank you

Anonymous
Posts: 0

Re: Fitguru

@Fieldell You are welcome & welcome to the forum

Posts: 73,432
Topics: 688
Registered: ‎14-01-2013

Re: Fitguru

@Fieldell

Another good guide is https://payforitsucks.co.uk/. It helps fight these scams

You can also contact customer services https://www.o2.co.uk/contactus

and ask them to put the following 2 bars on your account

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

You may also want to join in with your comments on this thread

https://community.o2.co.uk/t5/Other-Products-and-Services/Premium-rate-services-petition-to-O2/m-p/1...

*The Game Is On*