Solved: Re: First bill

oklive · ‎15-07-2020

Will i be charged my first months bill if i cancel my contract within the 14 day period?

MI5 · ‎15-07-2020

You will only be charged for any usage.

If not used there is no charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-07-2020

@oklive

You will only be charged for any usage.

If not used there is no charge.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

oklive · ‎15-07-2020

Thanks for all the help.

MI5 · ‎15-07-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎15-07-2020

@oklive

It's all a matter of timing. If you return within the 14day change of mind policy and you haven't used the phone at all, you should have all payments returned.

If you have used the phone, then you will be charged for any airtime usage.

All info here

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

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