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First Bill

Anonymous
Not applicable

I received my SIM this morning and i have downloaded the app all seems to be working fine however i am a little confused by the info -

 

Your Bill arrives in 29 days on October 25

 

Last airtime bill - bill period up to 26 September payment due 10 October  £10.

 

Could someone explain why i am paying the £10 on 10 October when i was expecting to pay on the 25 October.

 

Thanks in advance.

 

 

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MI5
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@Anonymous 

Your first bill is generated immediately and is due in 14 days time.

1 month from the first bill your next bill is due which needs to be paid 14 days later, and so on.

https://www.o2.co.uk/help/account-and-billing/first-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie
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Anonymous
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Sorry that was a typo it should have read -

 

Your Bill arrives in 29 days on October 25

 

Last airtime bill - bill period up to 26 September payment due 10 October  £10.

 

Could someone explain why i am paying the £10 on 10 October when i was expecting to pay on the 25 October.

Message 3 of 6
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MI5
Level 94: Supreme
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Registered:

@Anonymous 

Your first bill is generated immediately and is due in 14 days time.

1 month from the first bill your next bill is due which needs to be paid 14 days later, and so on.

https://www.o2.co.uk/help/account-and-billing/first-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Anonymous
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Thanks  thumbsup

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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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