Solved: First Bill - Billed Twice in the first month why?

Anonymous · ‎24-09-2013

First Billed Twice in the first month why?

08th-24thOCT 2013 why is this?

Why is it £17.55p rather than what I bought into just £17? VAT?

As theres no contact via email for new customers (you have to input a previous Direct Debit date) I'm finding the urge to send my new phone back and start with a rival very tempting.

Thanks in advance I'm new to 02.

Anonymous · ‎24-09-2013

You have been charged a pro rata amount from when you took the contract out it will sort itself out on the second bill you won't end up paying more than your supposed to

View solution in original post

MI5 · ‎24-09-2013

Your first bill includes a pro rata payment upto your first normal billing date which is then paid a month in advance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-09-2013

You have been charged a pro rata amount from when you took the contract out it will sort itself out on the second bill you won't end up paying more than your supposed to

O2

First Bill - Billed Twice in the first month why?

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable

How do I cancel a order

how to speak to someone at o2