Solved: Finding details of my monthly account

Anonymous · ‎24-02-2013

I cannot get full details of my O2 monthly account - only Account Summary which gives my username and mobile phone number. Has anyone else had this problem or has anyone got any advice on how to sort out please?

jonsie · ‎24-02-2013

Is this a new account and have you always hadthis problem?

Check with customer service that you are using the correct details to sign in with. They may have set it up differently.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎24-02-2013

Is this a new account and have you always hadthis problem?

Check with customer service that you are using the correct details to sign in with. They may have set it up differently.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎24-02-2013

Probably best to ring them on 202.

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