Final phone bill I didn’t expect?

[BronaghWylie1]

Hello I cancelled my contract 1 day before it was due to end and this month I’ve been billed my usual £50 bill. My contract is def cancelled as it says on my o2 I have no devices. Why have I been billed this final £50! I already paid a bill last month after I cancelled my contract. Please help

[MI5]

@BronaghWylie1 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[Marjo]

Hi @BronaghWylie1 , welcome to our community, and sorry to hear you're having some confusion with your billing after cancellation. I hope you manage to get everything sorted finally with customer service as advised above. It would be great to hear how you're getting on with this.