cancel
Showing results for 
Search instead for 
Did you mean: 

Final bill

anonymous--1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello,

 

I had three numbers on my plan, one of the numbers, however, decided to switch to a new provider 1 day after the new month has started. The sim card was, therefore, deactivated on that day. But I can see that this would still be included in my next bill. Although, they have not used any data, calls or texts for this month. Shouldn't this be reconsidered?

 

Thank you for your help

Message 1 of 2
151 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 94721 Posts
  • 611 Topics
  • 7060 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Message 2 of 2
140 Views