Final bill

[anonymous--1]

Hello,

I had three numbers on my plan, one of the numbers, however, decided to switch to a new provider 1 day after the new month has started. The sim card was, therefore, deactivated on that day. But I can see that this would still be included in my next bill. Although, they have not used any data, calls or texts for this month. Shouldn't this be reconsidered?

Thank you for your help

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm