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Jessicam · ‎20-04-2020

Hi, my contract was due to end so i cancelled and changed to a pay as tou go sim, i was told when i cancelled that a final payment would be taken from my account and then refunded. How long should the refund take? Do i have to do anything for the refund to be credited? Thanks

MI5 · ‎20-04-2020

@Jessicam

If any refund is due it will be paid back to your bank account automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-04-2020

Hopefully and eventually....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎20-04-2020

Or you may have to call, if you want it in your bank @Jessicam

Veritas Numquam Perit

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