Final bill in credit when will I receive the refund

[Tasha7]

Ive recently left o2. My final bill is around £25 in credit, does anyone know how long this will take to be refunded as I cant get through to anyone at o2.

Thanks for any help.

[jonsie]

My final bill shows I’m in credit, what can I do?

If your final bill is in credit, we’ll refund you automatically within the next 30 days to the account or card you usually pay your bill from. We'll send you a cheque if we don’t have your account or card details.

Leaving O2: What you need to know