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Feel like screaming ! Postcode software needs updating !

Anonymous
Not applicable

I have tried all morning to order a new phone for hubby for christmas, I can't order the item as my postcode is invalid (we're on a new build estate) - I have spent ages on chat with poor Barnaby from I can only guess Timbukto - as I am constantly being told that I need to check the postode as it's invalid - no it's not, it's just new (well we've lived there for nearly 3 months!) The postcode has been registered with Royal Mail.  

Because I can't fill in the address part manually I can't complete the order.  I can't order the item to be delivered to a different address as the card I am trying to use to purchase the item is registered at my new address, which isn't recognised - arrrggghhh !

Will the shop price match and give me a voucher for £20 to boot - heaven knows, I've rang a number of times, but the phone just rings off the hook... sick as fook so if I don't get an online price/deal match in the store, I'll end up at Argos !!!

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jonsie
Level 94: Supreme
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Registered:

It seems the O2 postal data base is not updated regularly and there have been many people with the same problem. Ring the store to see if they will price-match the online offers.

 

O2 | Store Locator

Message 2 of 3
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Anonymous
Not applicable

As a family member to order it to their home and give them the cash.

 

i don't see an 02 high street store price matching the online price. 

There almost two divisions of the same company etc  

Message 3 of 3
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