Faulty device/early upgrade

[MikeF]

Hi,

I curently have a samsung S7 which has a faulty battery, basically I get 4 -5 hours from a full charge with medium to light usage. I've been though samsung and it's out of warranty, it's out of o2 warranty and now I just want rid of it and to go back to apple (still with o2). My last device was killed by a sofware update (note 4) meaning I had to buy out early, and now I'm faced with having to do the same again I was wondering if anybody knew of any concessions offered for phones that can't quite make it until the end of th 24 months. I'd happily keep he phone if it wasn't faulty and I want to stay with o2, I just want a phone tha holds a charge without having to pay £240 to upgrade early. Any ideas?

Thanks for reading,

Mike 

[Bambino]

@MikeF I'm pretty certain O2 won't off you any concession on an out of warranty phone. The only thing would be to try to sell it to CEX or another recycle company. Sorry I can't offer a better alternative for you.

[MI5 · Accepted solution]

A cheaper option might be for you to get the battery replaced yourself?

[Anonymous]

Sell it to CEX & use the money to pay off the device plan

[Cleoriff]

If you do sell to CEX @MikeF you will get more for the device if it's unlocked

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[jezza1234]

I'm with MI5. If your'e happy with the 'phone with the exception of the battery issu,e then a quick online search flags up a price of between £40-£60 for a new battery which is significantly cheaper than paying £240 to upgrade plus the deposit on the new 'phone 

[Marjo]

Hello @MikeF! Lots of suggestions from the community above. Interested to hear what you end up deciding about the phone/upgrade? Let us know if you have any further questions too!

[MikeF]

Thanks guys, your input is greatly appreciated. I am going to try a new battery and upgrade in 3-4 months once christmas is out of the way, I can't face another 10 months of twice daily charging 

[MI5]

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@MikeF wrote:

Thanks guys, your input is greatly appreciated. I am going to try a new battery and upgrade in 3-4 months once christmas is out of the way, I can't face another 10 months of twice daily charging 

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Whatever you do then, do not get an iPhone

[jonsie]

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@MI5 wrote:

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@MikeF wrote:

Thanks guys, your input is greatly appreciated. I am going to try a new battery and upgrade in 3-4 months once christmas is out of the way, I can't face another 10 months of twice daily charging 

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Whatever you do then, do not get an iPhone

Too right 😜