Faulty charging port

[Claire_Bear]

Hi guys,

I have had my phone nearly two years its a "like new" S10 + ( I know need a new updated one) however six months into having It the charging port slowly started to become faulty I wasn't sure if I could get it fixed for free now its obviously gotten alot worse and wanted to have it fixed does o2 charge for this if so how much? (No phone insurance unfortunately) 

Thank you in advance 

[Cleoriff · Accepted solution]

@Claire_Bear 

We wouldnt know the cost on here I'm afraid.

Check out this guide https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs 

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Enlli]

Personally I would stay clear of O2 and contact Samsung direct 

https://www.samsung.com/uk/support/repair/

[madasaf1sh]

@Claire_Bear 

Current cost from Samsung on the pricelist I have for our work phones is £99 from Samsung Direct, so might be worth looking at iSmash or the likes