on 11-08-2011 10:48
on 11-08-2011 15:17
Well rant over!!! Does anyone have a number for Vodafone or Orange please!!!!
on 11-08-2011 23:57
You were quoted a price for an upgrade at the time and didn't take it.
Even if it was a computer error they still don't have to honour it. Like most things the price quoted is based on you purchasing then and there, walk away and come back and a new quote is created.
If you need info about Orange or Vodafone, try their websites.
on 12-08-2011 09:10
They have not only lost me, my partner, my son and my mother in law (the accounts I have) but also my father will now be cancelling our company account with them (well in Novemeber when is is due for renewal). All in all about £1900 a months worth of business which has been with Cellnet, BT Cellnet and O2 since the mid 1990's. If we ran our business with that level of customer service we wouldnt have a business. It is so infuriating the way the larger companies no longer have any interest in their customers!!!
on 13-08-2011 14:45
It sounds to me like you were buying out of your contract early so surely o2 wouldn't be able to offer any other deals apart from their new fast track system, so when you then say you are going to leave and go elsewhere then there really is nothing else that could be offered.