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Faroe Islands charges

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Unimpressed_Dom
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on ‎24-11-2022 14:35

on ‎24-11-2022 14:35

Does anyone know why you get chargeddfor roaming in the Faroe Islands? They are in Denmark and not mentioned as a exemption anywhere on O2 website or app. Didn't  even a get a txt when I landed!

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madasaf1sh
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on ‎24-11-2022 19:02

on ‎24-11-2022 19:02

@Unimpressed_Dom 


The Faroe Islands are not Denmark, they are a Self Govening part of Denmark, in the same way Gibraltar is a self governing part of the UK.. 

https://www.government.fo/en/foreign-relations/about-the-faroe-islands/

So the roaming charges are correct..


--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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MI5
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on ‎24-11-2022 14:56

on ‎24-11-2022 14:56

@Unimpressed_Dom 

https://www.o2.co.uk/international/using-your-phone-abroad

FI.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎24-11-2022 19:02

on ‎24-11-2022 19:02

@Unimpressed_Dom 


The Faroe Islands are not Denmark, they are a Self Govening part of Denmark, in the same way Gibraltar is a self governing part of the UK.. 

https://www.government.fo/en/foreign-relations/about-the-faroe-islands/

So the roaming charges are correct..


--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎24-11-2022 21:14

on ‎24-11-2022 21:14

Yes, correct as outlined above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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