on 12-11-2018 11:48
I recently noticed this new discount for families on O2. Myself and my two sons are on O2 but we don’t qualify for the discount as we have not taken out NEW deals.
We have been with O2 for years and I am upset that loyal customers don’t qualify. Very ironic that to apply you type the word LOYALTY.
Has anyone else tried to get this deal and not qualified despite being with O2 for years.
Solved! Go to Solution.
on 12-11-2018 12:11
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 12-11-2018 12:28
Thank you for replying. I understand the rules they have set. My point is that loyal customers should come first. We should automatically be given this and not have to renew or wait to renew. They’re treating new customers better than me. It makes me mad enough to leave.
on 12-11-2018 13:10