Solved: Family deal?

farmerphil · ‎05-06-2017

Hi

I have 4 mobile phones now in my family which are all on o2 but have separate contracts.

Is it possible to have just 1 family package for all 4 devices with just 1 monthly payment and if so how to I get it sorted?

Thanks for any help

MI5 · ‎05-06-2017

Only when they are due an upgrade.
You can add them all to one MyO2 login now but billing changes can't be done until the contracts are renewed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-06-2017

Only when they are due an upgrade.
You can add them all to one MyO2 login now but billing changes can't be done until the contracts are renewed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

farmerphil · ‎05-06-2017

Ahh that's not good then as all contracts are staggered.

I have them all in MyO2 already

MI5 · ‎05-06-2017

Just add them one at a time as you renew.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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