Family bolton

[Anonymous]

I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family

[jonsie]

Did O2 give you a reason for not being able to add it?

[Anonymous]

You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...

[MI5]

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@Anonymous wrote:
You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834455#M15278

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I believe the op is referring to this http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=ref%28O2YourFamily1%29

[Anonymous]

Was it a straight upgrade or a new contract out? Did you go through live chat or instore or online to do it?

[Anonymous]

Hi @xbazx were you able to activate it?