Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Baz
Level 3: Thinker
Posts: 23
Registered: ‎02-02-2019
Accepted Solution

Family Plan

So I got my First Tablet on the 20th September 2018 and got my 2nd Tablet on the 30th Janaury 2019 and I've now taken out a sim only to use in my S10+ dual sim phone (8th March 2019)  the 2nd tablet did have a three months free offer on so If I'm correct I could'nt add this to a my family plan to get the discount the sim only Phone plan I've taken out is 40gb per month at a cost of £25 per month .

 

If i read the web site correct i had 28days to take out the family plan discount does this mean that as i Bought my first one back in September 2018 I've missed adding the sim only on to a family plan  or is it 28days from taken the extra lines if so how do I go about adding the discount on ?

Posts: 84,007
Topics: 518
Solutions: 10,377
Registered: ‎04-04-2012

Re: Family Plan

@Baz just text the code as described here with all your numbers and the system will add any that are eligible automatically https://www.o2.co.uk/family-plan

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Family Plan

Hey @Baz , I hope the info above helps you set this up but if you need any further advice please give us a shout!

 

Which tablets did you go for, if you don't mind me asking? I'm curious slight smile

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
signature

Baz
Level 3: Thinker
Posts: 23
Registered: ‎02-02-2019

Re: Family Plan


@EmilieT wrote:

Hey @Baz , I hope the info above helps you set this up but if you need any further advice please give us a shout!

 

Which tablets did you go for, if you don't mind me asking? I'm curious slight smile


The first was a Samsung Tab A 7" and the 2nd one this year was the Tab A 10.5" 

Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Family Plan


@Baz wrote:

The first was a Samsung Tab A 7" and the 2nd one this year was the Tab A 10.5" 


Nice, thanks for letting me know! How are you finding them? Any favourite between the two? 

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
signature

Baz
Level 3: Thinker
Posts: 23
Registered: ‎02-02-2019

Re: Family Plan


@EmilieT wrote:

@Baz wrote:

The first was a Samsung Tab A 7" and the 2nd one this year was the Tab A 10.5" 


Nice, thanks for letting me know! How are you finding them? Any favourite between the two? 


not really any favourite's as I use them both for different stuff the 10" one i use the most 

Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Family Plan

@Baz  That makes sense ... thanks for coming back to me smiling

If you'd like to share a bit more with us about why you picked those two tablets, we have an ongoing conversation here around which criterias are most important when picking a tablet!

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
signature

Baz
Level 3: Thinker
Posts: 23
Registered: ‎02-02-2019

Re: Family Plan

All sorted I can now see the discounts on my bill 

Posts: 84,007
Topics: 518
Solutions: 10,377
Registered: ‎04-04-2012

Re: Family Plan

Good news Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Family Plan

That's awesome @Baz, thanks for letting us know! grin

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
signature