on 14-06-2020 16:36
I am trying to register my older relative's phone I have purchased on the Family Plan (shielding) but texting LOYALTY to 21500 just says 'not delivered'. Any ideas why it wont work. Noone will answer phone at O2 and I dont want the period to expire. Thanks
Solved! Go to Solution.
on 14-06-2020 16:56
Try calling customer service Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005
on 14-06-2020 16:56
Try calling customer service Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005