Family Discount

PJ1 · ‎29-01-2018

Have sent a text with family O2 mobile numbers to 21500 but the response is the numbers aren't correct have checked and resent but still getting the same response. What do I do next as we are still being charged the full monthly amount?

MI5 · ‎04-04-2012

@PJ1

You need to ask customer service to add the numbers for you. This feature has always played up online.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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