Falsy sold a contract by o2 now have bad credit history

[Anonymous]

O2 are just scamming people to get them to take contracts then doing nothing to put the situation right

[MI5]

Multiple credit checks in quick succession will also result in a fail......

[Anonymous]

Personally i would email their complaints team and request they remove this credit search from your report. At least then you have something in writing.

[Anonymous]

It was days apart that i tried to take out a contract and got refused as customer services told me to wait 24 hours and try again. Ill try getting them to remove the search

[MI5]

Usually you have to wait about a week in between searches.

[Anonymous]

So not surprisingly they have lied again

[Bambino]

Are you speaking to Customer Services over the phone or by Live Chat?

[Anonymous]

Ive been using both of them

[Bambino]

I would stick to CS over the phone.

[Anonymous]

Its very costly as im having to phone from a landline and noone answers for about 10 minutes each time

[Bambino · Accepted solution]

You can try these 0800 numbers. Can't guarantee that any of them work, but it won't cost you anything to try:

0800 0321402

0800 9777702

0800 9777027

0800 0890217

0800 064 3535

0800 0890291

0800 0891520

08000288151

If you manage to get through, it may not be the right department, but if you get a sympathetic soul on the other end, they might transfer the call for you. Certainly worth a try.