False charges

[Marc5]

I have been charged for a call I didn’t make, how can you rectify this?

[Cleoriff · Accepted solution]

@Marc5 

We have no access to your account. You need to call O2.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: Tips to avoid unexpected charges on your bill