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Failed payments

Zenos
Level 1: Joiner
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I would like to discuss my outstanding arears (£278.75). My services have been stopped so I can’t make or receive calls and texts. Therefore I can’t access my 02 account fully with two-step verification. 

Is there an email we can use to communicate? 

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madasaf1sh
Level 78: King of Kings
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@Zenos 

 

No email as its insecure, you will need to call them (beg, borrow a phone to use Skype) and call 0800 902 017

 

Just beware your account may have been passed to the Debt Collectors, to collect the outstanding balance

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
Level 36: Perceptive
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As you have presumably got a PC or tablet with internet access @Zenos, you could Google for "Skype Windows 10 desktop app" and then Skype O2 from your PC. 

 

This might also be of use :-

 

Guide: A Guide to Skype 

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