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Failed Credit Check

Natalie8
Level 1: Joiner
  • 1 Posts
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Hi. My credit check for a monthly contract keeps being declined for unknown reasons. At first it was because I was not on the electoral role. Now I am registered so that shouldn’t be an issue. I tried again to be accepted for a monthly contract and was declined. My credit score is almost perfect and I can’t think of a reason why I would be rejected. Are you able to provide the credit check agency details so  no I can ask them?

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MI5
Level 94: Supreme
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@Natalie8 

There's no way to find out the exact reason why but you ideally need to be on the electoral register for 3 years before O2 will accept you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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