Solved: Facebook using excessive data

Anonymous · ‎03-01-2014

I had a look at MyO2 and I've used 76MB of data since I set up my iPhone 5S this afternoon and over 63MB that was Facebook but I've been on wifi most of this time so I'm at a loss as to why it would use that much. I've now turned off location services for FB (which I didn't on my iPhone 5) but does anyone have any ideas a) why it's doing this and b) what I can do to stop it?

I know about iPhones using data if they come out of sleep mode but I've never had this sort of problem before. I've searched but can't find anything about Facebook - apologies if I've missed something.

MI5 · ‎04-01-2014

Speedtest is 40 to 50 mb per test

17mbps is about average, depending on usage in your area.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎03-01-2014

Did you have to install fb app? Cos if you did that uses up about 30mb I believe plus the first time you use it it will download your history.

Just a thought

Anonymous · ‎03-01-2014

Aaahh yes, I did have to install it. I presumed it would do it on wifi but obviously not!

Thanks!

Anonymous · ‎03-01-2014

And I had to do it twice as I had to restore my phone as it crashed after doing an update...

Anonymous · ‎03-01-2014

If you were connected to wifi then it would have used that.

I don't know the iphones so my knowledge is limited. Perhaps @MI5 can help on this one?

Anonymous · ‎03-01-2014

No worries, it's nowhere near as limited as mine as you can tell!

Anonymous · ‎03-01-2014

Was mobile data switched off when you downloaded Fb?

Anonymous · ‎03-01-2014

No, it was on when I did the download. I suppose it must have used data instead of wifi?

Anonymous · ‎03-01-2014

You'd think it would of used wifi instead. My mobile data at home is always off.

Can't figure out why would it use mobile data.

Make sure all apps are closed after you finished using them as they still run in the backround.

Anonymous · ‎03-01-2014

I've always left mine on even when I'm at home but I think I'll have to get in the habit of turning it off!

Thanks for your help

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