Face book account hacked

[Cluckie]

My face book account was hacked and they sent me a txt to my mobile +7 (958) 8**Personal info** this was it with a PIN number to change my password and and another txt from this number with the same change my password from this number as well +44 7862 601925 with a pin

[Cleoriff]

@Cluckie 

This appears to be another scam. First time we have heard of the FB one.

As this is non O2 related (apart from the fact they have your mobile number) I would do the following

1) Change your password on FB and

2) Remove your mobile number from FB

The less info FB has re any individual, the better.

[Cleoriff]

@Cluckie 

In case you receive another text telling you your account is in arrears, then follow this advice

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

[TallTrees]

Hi there @Cluckie
Thanks for keeping us informed.
Agree with Cleoriff keep your personal info on any social media site to an absolute minimum. Scammers are searching for it.
I'm thinking you should change ALL your passwords when you can.
Don't react to any email or text messages.
Good luck and welcome to the o2 community forum...TallTrees