Solved: Extras

Pipstop78 · ‎30-01-2023

I can't seem to see my extras on my 02 app can someone help me please thank you it's not showing me them it's just showing me items I can get

MI5 · ‎31-01-2023

Will have to be the usual contact route to O2 then @Pipstop78

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎30-01-2023

@Pipstop78

You have to click on the big + (plus) sign.

See guide Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Pipstop78 · ‎30-01-2023

Won't let me 😞

MI5 · ‎31-01-2023

Will have to be the usual contact route to O2 then @Pipstop78

May need a reset on your account.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Pipstop78 · ‎31-01-2023

Ok Ty very much

O2

Extras

eSIM

New contract

Is my mobile included in my virginal media package

Change of address

02 refund