Extra data for NHS workers

[Vinny1]

Does anyone know how long it takes to get the extra data being offered for NHS workers?

I ran out of data a week ago because of increased use and patchy wifi at work (GP practice) and applied earlier in the week but still haven't been topped up. 

I was also charged 54p for sharing a contact - again work related - I'm fuming about it and O2 have made it impossible to talk to anyone or contact them. I've just tried 202 and was cut off because it wasn't a fraud or stolen phone issue. 

[MI5]

@Vinny1 

NHS Staff: O2 is committed to supporting the valuable work of the NHS, helping frontline staff on O2 stay connected. From Thursday 23rd April O2 will be giving NHS staff a free 10GB bundle of data each month, for a three month period, so they can stay in touch worry free. More info here.

[KingAmo]

@Vinny1
Thank you for working hard for this country.
You can try contacting O2 on
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

For the time your data will come I'm not sure when it is but I believe everything is running slow currently
Allow a little bit of time and exercise some patient

Once again thank you for working so hard in times like this

[Cleoriff]

@Vinny1 

It was from the 23rd April. I'm sure you appreciate there are a lot of people they have to roll this out to so it may be a couple more days yet

O2 is also committed to supporting the valuable work of the NHS, helping frontline staff on O2 stay connected. From Thursday 23rd April O2 will be giving NHS staff a free 10GB bundle of data each month, for a three month period, so they can stay in touch worry free*. O2 is also providing free voice calls and data for 2,000 devices to be used by patients in NHS Nightingale sites, keeping people connected with loved ones.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/td-p/1327094