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Extra charhes

MK28
Level 1: Joiner
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I'm new to the network and on my 1st day I have been charged £6.50 for a 2 lined message with no pics etc sent to a few people. Why???
Thank you for your help slight_smile
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Bambino
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Bambino
Level 84: Resplendent
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@MK28  How many is 'a few'? Please take a look at this guide: https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I DO NOT WORK FOR O2



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Marjo
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Hi there @MK28 and welcome to our community! Did the above guide help explain the charges or do you need any additional advice? It would be great to hear back from you. slight_smile

 

Cheers for the help above @Bambino !

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