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Extra charges

Minion-NA17
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I want to block numbers that charge me extra but I dont know how to do it.
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Cleoriff
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Hi @Minion-NA17 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket

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Minion-NA17
Level 1: Joiner
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How do I block numbers that charge me extra?
Message 2 of 6
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Cleoriff
Level 94: Supreme
  • 127379 Posts
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  • 7586 Solutions
Registered:

Hi @Minion-NA17 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
755 Views

Hodge1234
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I have just looked though my bills and found £42 of extra charges from a scam company. Idk what to do next.
Message 4 of 6
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MI5
Level 94: Supreme
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@Minion-NA17 

See help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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Cleoriff
Level 94: Supreme
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@Hodge1234 

See my post above.

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
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