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Level 1: Joiner
Posts: 2
Registered: ‎30-03-2020
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Extra charges

I want to block numbers that charge me extra but I dont know how to do it.
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Level 1: Joiner
Posts: 2
Registered: ‎30-03-2020

Re: Extra charges

How do I block numbers that charge me extra?
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Posts: 87,979
Topics: 738
Registered: ‎14-01-2013

Re: Extra charges

Hi @Minion-NA17 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

*The Game Is On*

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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2020

Re: Extra charges

I have just looked though my bills and found £42 of extra charges from a scam company. Idk what to do next.
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Posts: 101,937
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Extra charges

@Minion-NA17 

See help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 87,979
Topics: 738
Registered: ‎14-01-2013

Re: Extra charges

@Hodge1234 

See my post above.

*The Game Is On*

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