on 21-04-2020 10:32
Hi
I was stuck out of the country for a month in South Africa due to lock down, I had extra charges added to my bill for trying to ring the UK embassy etc and received a txt message from O2 saying these extra charges would be credited to my bill, I have just recieved my bill and it includes the extra charges, will extra charges be credited to my next bill ?
Thanks in adavance.
on 21-04-2020 10:36
Yes they will appear on your next bill. Otherwise you will have to call 202