Extra Charge ifitness

[Wagner]

Hi everyone!! There something wrong. I got extra charge £3.00 every week from fitness app and I have never done any download. How can I sort it out?

[jonsie · Accepted solution]

If you do a search in the box at the top you will find lots of customers having problems with these people.

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[Anonymous]

@Wagner This is a well known scam & you can get a refund by contacting the company & asking them to remove your details from their mailing list 

[Cleoriff]

As @jonsie says there are many threads about this scam @Wagner

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1114824/highlight/true#M147769

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1059935/highlight/true#M131436

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1059935/highlight/true#M131436

Follow the advice @jonsie gave and also contact the company directly and ask them to stop your subscription

Phone number 03333352630

[gmarkj]

or rather, tell them that you never subscribed and want your money back!

[Anonymous]

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@gmarkj wrote:
or rather, tell them that you never subscribed and want your money back!

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They probably won’t let you unsubscribe if you try that one 😂

[EmilieT]

Thanks @jonsie, @Cleoriff and @Anonymous for the info you shared!

Did you have a look at the threads and links the other members listed @Wagner? Let us know how you're getting on with this, and welcome to the forum