cancel
Showing results for 
Search instead for 
Did you mean: 

Extra Charge ifitness

Wagner
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi everyone!! There something wrong. I got extra charge £3.00 every week from fitness app and I have never done any download. How can I sort it out?
Message 1 of 7
1,782 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
6 REPLIES 6

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Anonymous
Not applicable

@Wagner This is a well known scam & you can get a refund by contacting the company & asking them to remove your details from their mailing list 

Message 3 of 7
1,773 Views

Cleoriff
Level 94: Supreme
  • 122371 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

As @jonsie says there are many threads about this scam @Wagner

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1114824/highlight/true#M147769

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1059935/highlight/true#M131436

https://community.o2.co.uk/t5/Pay-Monthly/Ifitness/m-p/1059935/highlight/true#M131436

Follow the advice @jonsie gave and also contact the company directly and ask them to stop your subscription

Phone number 03333352630

 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
1,770 Views

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
or rather, tell them that you never subscribed and want your money back!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 7
1,751 Views

Anonymous
Not applicable

@gmarkj wrote:
or rather, tell them that you never subscribed and want your money back!

They probably won’t let you unsubscribe if you try that one 😂

Message 6 of 7
1,740 Views

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Thanks @jonsie, @Cleoriff and @Anonymous for the info you shared!

 

Did you have a look at the threads and links the other members listed @Wagner? Let us know how you're getting on with this, and welcome to the forum smiling

 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
1,724 Views