Extension on bill

[Deandrummond]

Hi there I am looking for an extension on my bill as I have been self isolating and have there for not receiving wages till I am back to work could u help please

[Bambino · Accepted solution]

@Deandrummond This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

[gmarkj]

You need to speak to the Payment Management team @Deandrummond as they are the team that deals with this.

Their number is 0800 902 0217 and you can call them using Skype (guide below), or try messaging them on social media - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: A Guide to Skype