- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Expired contract
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 17-12-2018 11:43
My contract has expired and I expected my monthly bill to reduce automatically to the sim only cost, but O2 are still charging the full rental cost. I cxan't seem to find a link on their website to ask about it. Any ideas? Thanks vm
Re: Expired contract
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 17-12-2018 11:52
Hi @RobertG5827
You have to cancel it yourself, otherwise it will continue rolling on each month
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Re: Expired contract
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 17-12-2018 12:24
This will only apply to lines taken out directly with O2, and not 3rd parties like carphone warehouse
Re: Expired contract
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 18-12-2018 11:30
@RobertG5827 Did you find the above advice helpful or do you still need assistance with your query?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?