on 17-12-2018 11:43
My contract has expired and I expected my monthly bill to reduce automatically to the sim only cost, but O2 are still charging the full rental cost. I cxan't seem to find a link on their website to ask about it. Any ideas? Thanks vm
on 17-12-2018 11:52
Hi @RobertG5827
You have to cancel it yourself, otherwise it will continue rolling on each month
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
Veritas Numquam Perit
on 17-12-2018 12:24
on 18-12-2018 11:30
on 18-12-2018 11:30
@RobertG5827 Did you find the above advice helpful or do you still need assistance with your query?
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