on 10-01-2017 09:37
After a series of frustrating exchanges with Gurus and Customer Service operatives last week, I finally reached a level of supervisor who could resolve my problem (related to data sharing).
When he had finished, the O2 supervisor said he would add a 4GB sharing data top-up to my account as a "goodwill gesture".
Imagine my surprise to find on today's Airtime Bill that I had been charged for that data top-up!!!
It even says "goodwill gesture" in the history notes on the O2 Customer Services system because today's operative read the notes out to me.
You couldn't even make it up.
Solved! Go to Solution.
on 10-01-2017 09:52
It will show as a minus figure if it has.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-01-2017 12:32