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Exchanges

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Exchanges
Level 1: Joiner
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‎06-04-2020 12:32

‎06-04-2020 12:32

I ordered a phone yesterday online and have changed my mind about it. How do I send it back for a different one?
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jonsie
Level 94: Supreme
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‎06-04-2020 12:36

‎06-04-2020 12:36

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Exchanges
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‎06-04-2020 12:37

‎06-04-2020 12:37

I keep getting told to then contact them to get started, and the contact page sends me back to the one you've sent over. Any ideas?
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gmarkj
Level 66: Unequalled
In response to Exchanges
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‎06-04-2020 13:28

‎06-04-2020 13:28

Phone them up @Exchanges

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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