cancel
Showing results for 
Search instead for 
Did you mean: 

Exchange a new phone

Nanpat
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just had anew iPhone 14 delivered but after having it delivered decided I would have preferred an iPhone 14plus as its a bigger screen. I only received it last Friday can l exchange Stan O2 shop. 

Message 1 of 2
460 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150730 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

@Nanpat 

If purchased online it must be returned via the same method.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
456 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150730 Posts
  • 645 Topics
  • 28710 Solutions
Registered:

@Nanpat 

If purchased online it must be returned via the same method.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
457 Views