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Nanpat · ‎20-09-2022

I have just had anew iPhone 14 delivered but after having it delivered decided I would have preferred an iPhone 14plus as its a bigger screen. I only received it last Friday can l exchange Stan O2 shop.

MI5 · ‎20-09-2022

@Nanpat

If purchased online it must be returned via the same method.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-09-2022

@Nanpat

If purchased online it must be returned via the same method.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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