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Excess minutes

Anonymous
Not applicable

I have a pay monthly SIM only 600 minutes deal.

This month I will go over my allowance 

Where do they tell me the cost of minutes outside my allowance

 

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adamtemp64
Level 66: Unequalled
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if you go to the shop pages and look at your tariff there is a blue link that says charges outside of your allowance

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
Level 94: Supreme
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It also tells you on My O2 about charges outside your allowance. Simple to check if you have the app.

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Anonymous
Not applicable

From the O2 website:

 

Pay Monthly tariff charges and terms

Usage outside your allowance Charges

UK voice calls135p per minute
07784/07755 numbers25p per minute
0871 numbers35.8p per minute
UK calls to 0870 numbers20.4p per minute
UK calls to 070 numbers51.1p per minute
UK video calls35p per minute
Voicemail235p per minute
Calls to customer services3Free from your O2 mobile
UK text message12p per message
UK picture (MMS)/video message35p per message
International text message416.4p per message
UK browsing5Never costs more than £1 a day
UK Directory Enquiries6£1.00
International Directory Enquiries£2.04
Data usage abroad in the EUsee www.o2.co.uk/international
Data usage abroad outside the EUsee www.o2.co.uk/international
  1. UK voice calls
    Applies to calls made in the UK to standard UK landlines and all UK network mobiles. UK voice calls inclusive on the unlimited tariff. Excludes calls to special numbers including 0871, 0870, 070, 07744, 07755 and premium rate calls. Calls to 0870 numbers are charged at 20.4p per minute and calls to 070 numbers are charged at 51.1p per minute.
  2. Voicemail
    Calls to UK voicemail are included in your bundled minutes, then 35p per minute thereafter. Except on the unlimited minute tariffs when UK voicemail is free.
  3. Calls to customer services
    Calls from a non-O2 mobile are charged at your providers' rates.
  4. International text message
    Applies to use in the UK only. Handset dependant
  5. UK browsing
    UK data usage only. Data usage whilst roaming not included.
  6. O2 Directory Enquiries
    Calls to 118402 only. Calls to all other 118 numbers are charged at £2.04 per minute.
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