Hi, Yesterday I contacted customer services and took out 2 x sim only contracts. This is simply because my mobile provider - 3 mobile is dropping EU Roaming as included in my contract and will charge in the future when I go abroad. I have just given my 2 x PAK codes to port our numbers to O2 and I wanted to double check regarding O2 roaming. The way I understand it from the O2 website is : when I'm in Europe on holiday, eg in France I can ring any number at home (UK No.) Or any number elsewhere in the Eurozone, eg a local restaurant or accommodation. So, the way it reads is that if I'm let's say in France and I ring a French, Spanish, German number (as they are in the Eurozone) then it's not chargeable as its part of roaming. But the customer services representative is saying that's wrong and I can only ring UK numbers when im on holiday in Eurozone countries and not local euro numbers when I'm in Europe (& he checked with his supervisors) Its very important that I get the correct answer as I've swapped providers for this reason to be able to ring local European numbers when I'm in Europe.
