Hi, I have downloaded the esim on my Samsung flip z 2 days ago. I followed the instructions on the esim pack and successfully downloaded the profile on my phone and I have request for a sim swap. I have waited for more than 48hrs and my esim are still not working. I had call the customer service 3 times for 3 days and they only ask me to wait 24hrs and another 24hrs for the service to activate. Already more than 48hrs and my esim still not working. Please help????? Wait can I do???
