Esim query

myself123
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Hi , when joining O2 can you get an esim from the get go , or do you have to order a physical sim and then move over to esim? Many thanks 

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madasaf1sh
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@myself123 

 

I would go physical first then pop to an o2 store and pick up and esim pack and then do a sim swap to it.. 

 

Been burnt a few times going esim only... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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myself123
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Thanks for your reply , unfortunately I'm not near an O2 store, I thought the idea of esim it is all digital and can be up and running within a few minutes?

 

Many thanks 

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Bambino
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@myself123 wrote:

Thanks for your reply , unfortunately I'm not near an O2 store, I thought the idea of esim it is all digital and can be up and running within a few minutes?

 

@myself123 Theoretically you're correct, but this is O2.

If you can, try to get to an O2 store. @madasaf1sh obviously has had experience with this, which is why you were given that advice.

 


 

I DO NOT WORK FOR O2



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Oxonian
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@myself123 

If you search this forum for Esim, you will be able to read of a few issues that other Esim users have experienced on O2.  

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