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Esim 4g to 5g

Ke5
Level 1: Joiner
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on ‎19-10-2020 08:54

on ‎19-10-2020 08:54

I’ve been using an esim on a 4g device and I am upgrading to a 5g device. Will the esim
Automatically upgrade too or do I need a new esim?
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MI5
Level 94: Supreme
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on ‎19-10-2020 08:56

on ‎19-10-2020 08:56

@Ke5 

You'll need a new 5g eSim from any O2 store or by calling O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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